Returns & Refunds
I didn’t get what I ordered, or it’s arrived faulty, damaged. What do I do? Can I get a refund or replacement?
Contact Tools.com as soon as possible with your order number for assistance. We will arrange a refund or replacement if goods are damaged in transit, or if ...
Wed, 6 Dec, 2023 at 11:06 AM
Unfortunately, if you do change your mind we cannot offer you a refund.
Tue, 15 Feb, 2022 at 8:41 AM
Make sure the item is in original condition and pack carefully. We will authorise and pay for the return and email you a pre-paid return label via Australia...
Tue, 15 Feb, 2022 at 8:43 AM