**1. What is Tools.com Pro?**
Tools.com Pro is an exclusive membership program that offers access to special pricing, services, and benefits unavailable to regular customers. This includes wholesale pricing on all products, free shipping, and early access to new tools.
**2. How much does Tools.com Pro membership cost?**
The membership cost for Tools.com Pro can vary depending on whether you choose an annual or quarterly subscription. Specific pricing details are available on our subscription page.
**3. What are the benefits of joining Tools.com Pro?**
Members enjoy numerous benefits, including:
- Wholesale prices on all products
- Free shipping and returns
- Early access to new products
- Dedicated customer service account manager
- Automatic price matching
- Exclusive twice-yearly Boost Price Coupons
- Membership to an exclusive Facebook group with special offers
**4. How can I sign up for Tools.com Pro?**
You can sign up through our website by visiting the Tools.com Pro page and selecting the subscription option that suits you best.
**5. Can I cancel my Tools.com Pro membership?**
Yes, you can cancel your membership at any time through your account settings. You will continue to enjoy your benefits until the end of your current billing period, but refunds are not provided for any remaining time.
**6. Is there a trial period for Tools.com Pro?**
Yes, we offer a trial period so you can experience the benefits of the Pro membership. Details about the trial duration and terms are available on our subscription page.
**7. How does the price matching work?**
If you find a lower price on an identical product from a competitor, Tools.com Pro offers automatic price matching. Please refer to our price match policy for detailed conditions and eligibility.
**8. What happens if an item I ordered is out of stock?**
As a Pro member, you'll receive notifications about stock availability, including estimated restock dates. If an item is out of stock, we prioritize Pro members for the next available shipment.
**9. Can I share my Tools.com Pro membership with others?**
Currently, membership benefits are non-transferable and intended only for the use of the registered member.
**10. How do I access the exclusive Facebook group?**
Once you become a Tools.com Pro member, you will receive an invitation via email to join the exclusive Facebook group where you can access special deals and connect with other professionals.
**11. What is the 'Change of Mind' policy?**
Our 'Change of Mind' policy allows you to return products free of charge if you decide they're not right for you, no questions asked, subject to our return policy terms.