Tools.com is a registered Australian business and complies with the Consumer Guarantees under Australian Consumer Law. All items sold by Tools.com are covered by a minimum 12 months warranty.
If an item is considered by the buyer to be faulty please contact Tools.com. If the fault relates to factors such as installation or components not included but directly related to the use of your product we can help you.
If still faulty, the product warranty will be honoured as per the manufacturer’s warranty policy. This may be a refund, replacement or repair at the manufacturer’s discretion - depending on the severity of the fault. You will also need a copy of your original proof of purchase.